AFTER MAINTENANCEAfter Maintenance
WATCHAfter Maintenance
About after service
At Eye Jewellery Umaki, in order to use the watch for a long time with peace of mindWe offer various after-sales services.
We will guide you to appropriate maintenance according to the condition of the watch,Please feel free to contact us.
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Accuracy inspectionWe accurately inspect and measure the accuracy of watches using dedicated measuring instruments. |
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Magnetic strip inspection, magnetic unscrewedCheck for defects due to the influence of magnetism, and perform magnetic removal as necessary. |
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Replacement of bracelets and adjusting the sizeWe accept replacement of bracelets and size adjustment. |
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Ultrasound cleaning of braceletsA dedicated ultrasonic washing machine carefully cleanses the dirt of the bracelet. |
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Overhaul and repairWe will inform you of overhaul and repair by manufacturers and specialized engineers. |
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Accuracy inspectionWe accurately inspect and measure the accuracy of watches using dedicated measuring instruments. |
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Magnetic strip inspection, magnetic unscrewedCheck for defects due to the influence of magnetism, and perform magnetic removal as necessary. |
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Replacement of bracelets and adjusting the sizeWe accept replacement of bracelets and size adjustment. |
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Ultrasound cleaning of braceletsA dedicated ultrasonic washing machine carefully cleanses the dirt of the bracelet. |
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Overhaul and repairWe will inform you of overhaul and repair by manufacturers and specialized engineers. |
| BRAND | Warranty period |
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| BALL | Four / Five years The warranty period is extended by one year for the application of the “customer questionnaire” or from the global site, and it becomes a five-year warranty |
| BAUME & MERCIER | Two / Eight years * Model with Beaumatic movement is “application for extended warranty period”, and the warranty period is extended by six years and is guaranteed for eight years (from April 1st, 2023) |
| BVLGARI | Five years. |
| Cartier | Two / Eight years *If you join Cartier Care, the warranty period is extended for six years and is guaranteed for eight years. |
| CASIO | One year / Three years * Top lines such as MR-G and Osianas are guaranteed for three years. |
| CHANEL | Five years (※After October 1, 2022) |
| Chopard | Two / Five years * By registering on the online platform, the warranty period is extended for three years and a five-year warranty is granted. |
| GARMIN | One year. |
| Glashutte ORIJINAL | Five years (*After January 1st, 2025) |
| GRAND SEIKO | Five years (*since January 2021) |
| HARRY WINSTON | Two / * Five years (* Purchased after March 1st, 2026) ※As a special case, items purchased after January 1st, 2026 are also eligible |
| IWC | Two / Eight years * With My IWC registration, the warranty period is extended for six years and is guaranteed for eight years. |
| LONGINES | Two / Five years * Quartz model is guaranteed for two years |
| MAURICE LACROIX | Two / Five years *”Icon #Tide” is a five-year warranty. |
| OMEGA | Five years. |
| ORIS | Two years / Three years / Five years / Ten years * By registering with Maioris, the warranty period is extended by three, five, or ten years depending on the model. |
| PANERAI | Two / Eight years * With Pam.Guard registration, the warranty period has been extended for six years and is guaranteed for eight years. |
| PARMIGIANI FLEURIER | Three years. |
| PIAGET | Two / Eight years * By joining Piaget Care, the warranty period is extended for six years and is guaranteed for eight years. |
| Sinn | Two / three years * Quartz model is two years, UX is three years, dry capsules are three years. * If you join the Sinn Meister Club, you will be extended for one year. * In the case of domestic regular store purchase, the overhaul fee will be half price |
| TAG Heuer | Two / Five years * The warranty period for all models except TAG Heuer Connected, which was purchased after June 17th, has been extended for three years to five years. |
| TISSOT | Two years. |
| ULYSSE NARDIN | Two / Five years * “Extension of warranty” means that the warranty period is extended for three years and becomes a five-year warranty. |
JEWELRYAfter Maintenance
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Polish CleaningPolishing and cleaning of minor scratches on glossy parts |
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New CleaningPolishes and cleans minor scratches on each part of the gloss (glossy) and matte (matte finish), restoring it to a condition as close as possible to the time of purchase. |
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Ring RepairRing reshaping |
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Necklace RepairNecklace breakage/replacement of metal fittings |
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Bracelet RepairBracelet breakage/replacement of metal fittings |
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Size ChangeRing size adjustment (excluding some special items; please inquire for details). |
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Diamond RepairRepair of lost melee diamonds |
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Polish CleaningPolishing and cleaning of minor scratches on glossy parts |
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New CleaningPolishes and cleans minor scratches on each part of the gloss (glossy) and matte (matte finish), restoring it to a condition as close as possible to the time of purchase. |
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Ring RepairRing reshaping |
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Necklace RepairNecklace breakage/replacement of metal fittings |
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Bracelet RepairBracelet breakage/replacement of metal fittings |
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Size ChangeRing size adjustment (excluding some special items; please inquire for details). |
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Diamond RepairRepair of lost melee diamonds |
EYE WEARAfter Maintenance
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Lens replacementWe will replace the lenses if there is a problem with your vision. (6 month warranty) |
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AdjustmentWe will adjust any discomfort in the fit. |
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RepairWe will repair loose or missing screws. |
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CleaningWe will clean off grease, dirt, and dust that accumulates in the corners. |
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Lens replacementWe will replace the lenses if there is a problem with your vision. (6 month warranty) |
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AdjustmentWe will adjust any discomfort in the fit. |
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RepairWe will repair loose or missing screws. |
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CleaningWe will clean off grease, dirt, and dust that accumulates in the corners. |
CONTACTInquiry
- Okayama Shop : 086-244-5888
- Kurashiki Shop : 086-430-0888
Opening hours : 11:00 ～ 19:00
[ Regular Holiday ] Okayama Shop : Tuesday ｜ Kurashiki Shop : Monday
※Open on public holidays
Opening hours
11:00 ～ 19:00
Regular Holiday
Okayama Shop : Tuesday ｜ Kurashiki Shop : Monday
※Open on public holidays